We are headquartered in the United States. We handle all aspects of production and shipping, but unfortunately, we do not have an offline physical store. But Ordering our products online is very convenient and safe. If you need any help, please contact us at：info@hythegems.com

• Most of our bracelets feature a straight-cut design, giving each gemstone clean lines and sharp edges. However, this design also makes the stones more susceptible to chipping or breaking if dropped or knocked against hard surfaces. While the straight-cut technique highlights the natural beauty of each gemstone, it can create thin girdles and sharp points that require extra care during everyday wear.
• To maintain the integrity of the gemstones, please put on your jewelry only after applying cosmetics, perfumes, hairspray, or other potentially corrosive products; these substances can damage both stones and metal over time. After each wear, gently clean your bracelet with a soft, dry cloth or a slightly damp cotton cloth—avoid abrasive or chemical cleaners on both gemstones and metal.Always wipe in straight lines rather than using circular motions to prevent micro-scratches and preserve surface polish.
• To preserve the brilliance of your gemstones, store your bracelets separately in the pouch or jewelry box provided; This prevents friction and potential damage from other pieces. Avoid prolonged soaking and never expose your jewelry to direct sunlight or high temperatures, as heat and moisture can cause discoloration or weaken certain stones.

If you need help/want to know your wrist size before ordering, you can email us at info@hythegems.com or visit our page

You can choose a bracelet size similar to your wrist size. Our bracelets are generally ±0.25 inches different from the marked size. If you have other size requirements, you can add your notes on the order submission page or send an email to Support@hythegems.com

Utilisez ce texte pour répondre aux questions de vos clients de la manière la plus détaillée possible.

Utilisez ce texte pour répondre aux questions de vos clients de la manière la plus détaillée possible.

Utilisez ce texte pour répondre aux questions de vos clients de la manière la plus détaillée possible.